Director of Laboratory Support Services
Job Description:
Job Functions, Duties, Responsibilities and Position
Qualifications: POSITION
Summary: The Director of Laboratory Systems Support Services is responsible for the daily operation of the Laboratory Systems Support Services department which includes the Divisional Technical Services, Corporate Service Desk and Applications Support teams. This individual will provide oversight of the successful delivery of Information Technology (IT) solutions and services. The individual will have proven leadership and issue resolution skills with the ability to strategize on multiple levels. REPORTS TO: Sonic Healthcare USA Chief Information Officer POSITION(S) SUPERVISED: Laboratory Support Services Manager Technical Services Managers. CAREER PATH OPPORTUNITIES: Senior Director POSITION QUALIFICATIONS (REQUIRED/PREFERRED): EDUCATION: Bachelor degree in computer science or related field required. Master degree preferred.
Experience: Minimum of 5 years IT managerial experience required in supporting and implementing computer systems with knowledge of software development principles. Experience managing multiple IT locations preferred. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Demonstrate outstanding leadership abilitiesDemonstrate skills required to resolve highly complex issues in an enterprise environmentAbility to balance high quality standards with schedule pressures and demanding environmentExcellent interpersonal and communication skills including writing, presenting, listening, and facilitating to all levelsStrong attention to detail and demonstrated ability to achieve project goals and deadlinesAbility to use metrics and data to drive business decision-makingAbility to work independently as well as part of a teamAbility to coach and mentor staffAdept at resolving conflictSkilled at motivating staffStrong sense of responsibilityProficient in the use of the Microsoft Office suite of productsDemonstrate high self-motivation to achieve resultsExceptional time management skills with ability to prioritize appropriatelyAbility to work on multiple large scale projectsDemonstrate a high level of customer service with both internal and external clientsAbility to travel 50% of the time Scheduled Weekly Hours:40 Work Shift: Job Category:Information Technology Company:Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Estimated Salary: $20 to $28 per hour based on qualifications.
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